Privacy Policy
Introduction
At RelateWell Institute, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with us through our website, programs, and services.
By using our services or accessing our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely via third-party providers)
- Health or relationship-related information (only with your explicit consent)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Operating system
- Device information
- Pages viewed and time spent on our site (via cookies and analytics tools)
Information from Third Parties
We may receive information about you from third-party services, such as payment processors or referral platforms, or partners.
How We Use Your Information
We use your information to:
- Provide and improve our services
- Communicate with you regarding programs, events, and updates
- Send marketing materials (only with your consent)
- Process payments and issue receipts
- Ensure compliance with legal and ethical obligations
- Improve website performance and user experience
Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers and partners who help operate our business (e.g., IT, payment processing, email platforms)
- Legal authorities if required by law or to protect our legal rights
- Professional affiliates (with your consent) for collaborative services
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.
However, no system can be guaranteed 100% secure. We encourage you to take reasonable precautions when sharing information online.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and correct your personal information
- Request deletion of your data
- Withdraw consent for certain uses
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at: [email protected]
Cookies and Analytics
We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their policies independently.
Children’s Privacy
Our services are not intended for children under 17. We do not knowingly collect information from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
📧 [email protected]
📍 4130 Salisbury Rd, Suite 2300, Jacksonville, FL 32216